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TM Group News, Events & Blog

A lot is happening here at TM Group, and on this page you will be able to find all news, events and blog posts.

News: Our news evolve around what is new regarding our business or organization. It could also be major news from our partners or customers.

Events: All events hosted by TM Group or our partners will be shared on this page, so you only have one site to keep an eye on.

Blog: Our blog feed will mainly consist of educational content from our many industry leading experts and vendors. The content has an educational and inspirational purpose.

How to improve the collaboration between the staff in the contact center

In a contact center the agents rely on many different systems to complete a single customer interaction. Sometimes a contact center agent also..

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NICE inContact market leader in three reports from top analyst firms

The market for Customer Experience Software is great, and the competition is tough. No wonder the businesses are struggling to find the right..

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Get your agents aboard with automation

 

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NICE inContact as the market leader in Omdia research

TM Group business partner and customer experience solution provider, NICE inContact has just been recognized as the market leader in..

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NICE inContact is now a TM Group Business Partner

NICE inContact CXone is the leading cloud customer experience platform with a unified approach to Customer Analytics, Omnichannel..

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Looking for our Media Center?

If you are working for the press and looking to publish a story about TM Group, a partner of TM Group, or looking for a quote on a service we provide or on a relevant topic, please visit our media center, to find all relevant information.

Visit Our Media Center here