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TM Group News, Events & Blog

A lot is happening here at TM Group, and on this page you will be able to find all news, events and blog posts.

News: Our news evolve around what is new regarding our business or organization. It could also be major news from our partners or customers.

Events: All events hosted by TM Group or our partners will be shared on this page, so you only have one site to keep an eye on.

Blog: Our blog feed will mainly consist of educational content from our many industry leading experts and vendors. The content has an educational and inspirational purpose.

NICE inContact is now a TM Group Business Partner

NICE inContact CXone is the leading cloud customer experience platform with a unified approach to Customer Analytics, Omnichannel..

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BPA Talk – Part 2 – How to deflect inbound calls to customer self-service

It is all about optimizing, and being more efficient, when you get encounter a stressful, ground-changing or difficult period. If you..

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BPA talk – Part 1 – Why BPA is mission-critical for the enterprise

Torbjörn Hörberg is our Subject Matter Expert on all customer experience and automation related solutions – especially when it comes..

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What is the difference between RPA and RDA?

The definition of the difference between RPA (Robotic Process Automation) and RDA (Robotic Desktop Automation) is quite simple. RDA..

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Looking for our Media Center?

If you are working for the press and looking to publish a story about TM Group, a partner of TM Group, or looking for a quote on a service we provide or on a relevant topic, please visit our media center, to find all relevant information.

Visit Our Media Center here