How to get a contact center ready for a sales-peak
Sales-peaks happen all year long and create wonderful things and opportunities for the businesses. However, companies that go after these specific..
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TM Group News, Events & Blog
A lot is happening here at TM Group, and on this page you will be able to find all news, events and blog posts.
News: Our news evolve around what is new regarding our business or organization. It could also be major news from our partners or customers.
Events: All events hosted by TM Group or our partners will be shared on this page, so you only have one site to keep an eye on.
Blog: Our blog feed will mainly consist of educational content from our many industry leading experts and vendors. The content has an educational and inspirational purpose.
NICE inContact – Virtual Customer Experience Event
Click here to register for the event The need for flexibility and being adaptable is increasing and is a..
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What is the difference between RPA and RDA?
The definition of the difference between RPA (Robotic Process Automation) and RDA (Robotic Desktop Automation) is quite simple. RDA..
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