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TM Group News, Events & Blog

A lot is happening here at TM Group, and on this page you will be able to find all news, events and blog posts.

News: Our news evolve around what is new regarding our business or organization. It could also be major news from our partners or customers.

Events: All events hosted by TM Group or our partners will be shared on this page, so you only have one site to keep an eye on.

Blog: Our blog feed will mainly consist of educational content from our many industry leading experts and vendors. The content has an educational and inspirational purpose.

How to get a contact center ready for a sales-peak

Sales-peaks happen all year long and create wonderful things and opportunities for the businesses. However, companies that go after these specific..

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WEYTEC announce new KVM product for control room environments!

Our Trading Floor and Control Room partner WEYTEC just announced a new KVM (keyboard, video, mouse) product, called smartTOUCH Flex

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How to merge multiple contact centers into one

In this blog post we will not go in depth, how to merger businesses in general, you will need a lawyer for that. But we will go in depth with how..

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Reduce hours of training using RDA and get flexible skill sets!

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Engage Live NICE Actimize: Biggest Compliance event yet

Click here to register for the biggest compliance event yet hosted by NICE Actimize

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True customer self-service: Effortless customer and agent experience

More and more of today’s consumers are demanding a quick solution to their problem, inquiry, or purchase. They are often in several channels at..

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Get your agents aboard with automation

 

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Partner Webinar: Benchmarking your effort for GDPR Compliance

Click here to register for the webinar

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What is Authorized Push Payment Fraud?

The banking sector faces a massive threat from fraudsters impersonating as what seems legitimate employees and/or companies trying to get a..

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Your Customer Experience Viewed From The Outside And In

 

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If you are working for the press and looking to publish a story about TM Group, a partner of TM Group, or looking for a quote on a service we provide or on a relevant topic, please visit our media center, to find all relevant information.

Visit Our Media Center here